FAQ
Welcome! Below are answers to some of the most common questions from our customers. If you still need help, feel free to contact us at [your@email.com].
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💳 Orders & Payment
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, and other major credit/debit cards. All payments are securely processed.
Q: Can I cancel or change my order?
A: Orders can be modified or canceled within [e.g., 12 hours] of placement. Please contact us as soon as possible.
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🚚 Shipping
Q: How long does shipping take?
A: Standard shipping takes [e.g., 5–7 business days]. Express and international shipping options are also available.
Q: Do you offer international shipping?
A: Yes, we ship to selected countries. Shipping rates and delivery times vary by destination.
Q: How can I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking link.
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📦 Returns & Refunds
Q: What is your return policy?
A: We accept returns within [e.g., 30 days] of delivery. Items must be unused and in original packaging.
Q: How do I start a return?
A: Email us at [your@email.com] with your order number and reason for return. We’ll guide you through the process.
Q: When will I receive my refund?
A: Refunds are processed within [e.g., 5–10 business days] after we receive and inspect the returned item.
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🛠 Products
Q: How do I know which size to order?
A: Please refer to our size guide on each product page. If you’re unsure, contact us and we’ll help you choose.
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🧾 Account & Support
Q: Do I need an account to place an order?
A: No, but creating an account makes it easier to track your orders and manage returns.
Q: I forgot my password. What should I do?
A: Click “Forgot Password” on the login page and follow the instructions to reset it.
Q: How can I contact customer support?
A: Email us at [your@email.com] or use the contact form on our website.
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Still Have Questions?
📧 Email: [your@email.com]
📞 Phone: [Insert Phone Number]
📍 Business Hours: [Insert Days & Times]